Spicejet citizen charter,SpiceJet Flight Ticket Booking Faqs
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Spicejet citizen charter


Seating accommodation and aircraft accessibility for differently-abled passengers: We will do our best to allocate you a seat that is most suitable to your needs. All such assisting devices will be carried free of charge. Additionally, SpiceJet reserves the right to recover from each such passenger any and all costs whether direct or consequential incurred due to disrupted operations including but not limiting to removal of baggage, flight delays, disruptions and misconnections and inconvenience to other passengers. Ammunition must be securely packed in fibre such as cardboard , wood or metal boxes or other packaging specially designed to carry small amounts of ammunition. Accessible Lavatories: A lavatory with a single panel door is available on all our aircraft. Passengers travelling with Spinal Support Equipment SSE : Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal.


SpiceJet does not issue open tickets hence no period of validity is applicable to the ticket. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the company may constitute risks to the aircraft or to the persons on board. We at SpiceJet are proud and honoured to help our government and people in whatever small way we can. Ground and Transit oxygen arrangements are to be made by the passenger in conjunction with the Airport manager or ground staff in liaison with AAI. In case, the expected time of departure is delayed in total by more than 24 hours from the original schedule time of departure or in case the delay is more than 6 hours for the flights scheduled to depart between or Hrs, hotel accommodation shall be provided wherever necessary. The balance of the original booking amount will be retained in a credit shell which the passenger may use against payment towards future travel by calling our Reservations.


Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory. A Safety Assistant is mandatory if the passenger: Is travelling in a stretcher or incubator or requires medical attention during the flight. If you require assistance with any of these, we recommend that you travel with a personal care attendant. This facility shall not be available for a flight whose departure is less than 7 days from booking date. However, each passenger will be allowed to carry only the single entitlement of hand baggage and personal articles.

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Flights are operated by SpiceJet Limited. The airline would be able to extend our meet and assist service to help in boarding, deplaning and also during flight connections. SpiceJet reserves the right to deny boarding to any passenger who is under the influence of alcohol or drugs, for health, safety or security reasons or in the absence of adequate travel documents and no compensation as referred above shall be payable in such cases. Please refer to the full terms and conditions associated with the carriage of live animals on SpiceJet. Each adult may carry only single infant due to safety norms of the airline.
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No, SpiceJet operates on a point-to-point basis and will not be held responsible for the consequence of any delays experienced while flying SpiceJet or another carrier. Article 6 - Check-In and Boarding 6. Article 9 - Schedules, Delays, Cancellation of Flights. Since per flight wheelchair inventory is limited passengers are requested to request for the same atleast 24 hours prior to Scheduled Departure Time of flight. SpiceJet will not be responsible for missed connections due to any reason. The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 nine seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30, inclusive of service tax and cess. Passenger travelling on SpiceJet from a Foreign country to an Indian city and travelling onwards by SpiceJet to a domestic sector booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit station.
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No, SpiceJet does not allow open dated bookings. March Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft. The balance of the original booking amount will be retained in a credit shell which the passenger may use against payment towards future travel by calling our Reservations. Passenger travelling on SpiceJet from a Foreign country to an Indian city and travelling onwards by SpiceJet to a domestic sector booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit station.
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November For International Connecting Flights the check in starts 03 hours prior to the departure time and closes 60 minutes 75 minutes in case of Dubai and Kabul prior to departure time and for domestic flights the check in starts 02 hours prior to the departure time and closes 45 minutes prior to the departure time. Corporate Traveller. These devices can be used during all phases of the flight. Family and Friends.
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While domestic and international passenger flights have been banned till April 14 midnight, other airlines have also offered the use of their aircraft stationed at different airports of the country for any humanitarian use. Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Passenger cabin. Pre Purchase Baggage once purchased cannot be cancelled in stand alone or used partially. Carriage of Infant Passengers: SpiceJet carries infants accompanied by adult passengers subject to availability of inventory. September The cane should not block any emergency exit or protrude into the aisle; You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat. These devices can be used during all phases of the flight.
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